12: How Technology Influences Responsible Gambling Practices – Associate Director Jennifer Roberts

The Perspective of One of UNLV’s Top Regulation Experts

Jennifer Roberts is the Associate Director of the International Center for Gaming Regulation at UNLV. In this episode of the NO LINE Podcast, she and Philip James discuss how technology influences responsible gambling practices and why the conversation about responsibility in the industry needs to continue.

Alongside her role at the ICGR, Roberts also teaches gaming law at UNLV’s William S. Boyd School of Law and at the S.J. Quinney College of Law at the University of Utah. As a lawyer, Roberts has represented major hotels, restaurants, bars and other entities in large cases regarding federal, state, and local alcohol licensing and compliance.

Roberts has been in private practice for fifteen years, working with sports betting companies, casino operators, and small gaming operators. She is the owner of Roberts Gaming Law, Ltd. and is an active member of the International Association of Gaming Advisors.

Roberts earned her law degree from the University of Utah in 2002.


In this episode, the following topics are discussed:

  • Jennifer Roberts introduction
  • How technology can influence responsible gambling
  • How casinos implemented responsible practices before technology
  • Legal issues surrounding the monitoring of customers
  • Legal issues customers can face if they gamble irresponsibly
  • How close we are to using predictive analytics to flag problematic customers
  • Expansion of sports betting
  • What’s missing from the conversation


Get in contact with episode guest Jennifer Roberts via her UNLV page. You can also follow her on Twitter.

About No Line Media

No Line Media features stories behind the bet — a look behind the scenes of gaming — as told by the people, the gamblers, the prop makers, the payment providers, the innovators, and those in the forefront of the industry.

Hear from sports betting legends and leaders shaping the future.
Hosted by Philip James Beere.

No Line is sponsored by Play+.

About Play+

Play+ is a payment platform, developed by Sightline, and used by leading brands nationwide, including Draft Kings, Fan Duel, Caesars, MGM, William Hill, Mohegan Sun, Boyd, Station Casinos, and many others. Play+ is leading the industry toward cashless and an integrated resort experience, guaranteeing a better user-experience that promotes speed, security, and ease — all from the convenience of one’s phone. Sightline is committed responsible gambling.

Listen to all episodes on iTunes